How to Set Up Local Services Ads for Dentists

by Marcos Isaias  - October 28, 2025

Maximize Your Practice: Local Services Ads for Dentists Explained

If you’re a dentist or you run marketing for a dental practice and you’ve been thinking, “Do Local Services Ads (LSAs) work for dentists?”

Short answer: Yes, they can.

LSAs put your clinic above paid search and organic results, they run on a pay per lead model (not pay per click), and they require verification so the leads tend to be qualified leads of higher quality.

But the setup for dental marketing ? It’s fiddly. There’s paperwork, background checks, insurance stuff, and a little bit of patience.

I’ll walk you through everything.

Quick snapshot: Why dentists should even care

Infographic illustrating how Local Services Ads appear above Google search results, with a dental clinic name, call button, and verified badge — side text showing key benefits: ‘Top visibility,’ ‘Pay per lead,’ and ‘Verified trust badge.

LSAs show at the very top of Google when people search for local dental services think “dentist near me,” “emergency dentist,” etc. That visibility is gold.

You pay per lead (phone call, message, booked appointment through the LSA) rather than per click so you’re paying for intent to attract potential customers , not a random click.

Google verifies businesses (licenses, background checks, insurance). Recently Google consolidated its trust badges into a new Google Verified badge so the trust signals changed Oct 20, 2025 (keep an eye on your account status).

Side note: Google’s rules and UX change frequently. The broad setup is stable but badge names and small flows have shifted in 2024–2025. So follow prompts in your LSA dashboard and the Google help pages while you set up.

Before you start what you must have ready

Don’t start the signup unless you’ve got these things lined up. Trust me, it saves time.

  1. Google Business Profile claimed and verified (name, address, hours, website). If GBP isn’t verified and matching your LSA info, your ad can be suspended.

  2. Business license(s) current and appropriate for your state/region. You’ll upload scans.

  3. Dental licenses for each licensed clinician you want listed in the LSA account (if required in your region).

  4. Insurance proof general liability and malpractice/professional liability certificates. Google often asks for minimum coverage details; get PDFs from your insurer.

  5. Background check consent for owners and possibly staff, Google uses third party partners to run these. Be ready for fingerprints or an online form depending on your country.

  6. Phone number that you’ll use to receive leads (call tracking may be part of the flow).

  7. Website with clear booking/contact pathways makes conversions smoother.

If you’re missing any of that, assemble it first. Don’t wing it.

Step-by-Step Setup Local Services Ads for Dentists

Timeline infographic labeled ‘Setup Steps for LSAs’ showing icons for each step: Create Account → Verify Docs → Background Check → Choose Services → Set Budget → Handle Calls → Optimize Listing → Track Results

Step 1: Create & verify (Google Business Profile + LSA account)

Okay let’s get you into Google’s Local Services platform, which can help improve your organic search results .

  1. Claim or verify your Google Business Profile if you haven’t already. If your GBP name/address doesn’t match your legal business name and what you enter into LSA, ads can be paused. So make ’em match.

  2. Go to the Local Services Ads signup page and start a new account. Google will ask for business details: address, phone, services (choose categories like “dentist,” “teeth whitening,” “emergency dentist,” etc.).

  3. Select service areas (zip codes, cities). Don’t be weird only target areas you actually serve. Otherwise you’ll waste leads and budget.

  4. Upload your licenses and insurance docs when prompted. This triggers the verification & screening process. Do it right away so you can go live sooner.

Pro tip: do the setup on desktop, have PDFs ready, and prepare for review requests.

The mobile flow is fine but uploading a half photo of a certificate is not.

Also, name fields are picky use your legal practice name. (I said that twice because people ignore that and then freak out when ads get paused. I’m yelling gently.)

Step 2: Background checks & verification (what to expect)

This can feel invasive, but it’s standard.

  • Google will verify business licenses, insurance, and will run background checks on business owners and sometimes staff (depends on vertical and region). These checks are done via third party partners. Expect to submit ID and possibly sit through a county level background check.
  • A change worth noting: Google retired older trust badges (Google Guaranteed, Google Screened, License Verified) and consolidated into the Google Verified badge. The verification steps still matter the badge look changed, but the verification mechanics remain similar.

How long does verification take?

It varies could be a few days to several weeks depending on your region and the speed of background checks. Don’t panic; plan your launch accordingly.

Side note: if you’ve had disciplinary actions on a license, that can complicate approval. Be upfront and expect follow ups.

Step 3: Choose service types & categories (this matters)

You’ll pick service categories that tell Google which searches to show your ad for, and you should also be ready to respond promptly . Be precise but not weird.

Infographic of dental service icons: tooth whitening, root canal, crowns, implants, emergency dentist — with tags showing ‘Selected Categories’ and a Google search box showing ‘dentist near me
  • Use clear patient focused categories: general dentistry, emergency dentist, dental implants, teeth whitening, root canals, crowns. These map to what patients search for.
  • Don’t pick 50 tiny categories. Pick the main ones you actually provide. Google uses category signals to match search queries.
  • Make sure your Services offered section on GBP and your website matches these categories, consistency helps verification and relevancy.

Side note: if you do a niche like “oral surgery,” list it only if you truly do it in-house. Patients hate being misled; Google hates it too.

Step 4: Set your budget (or rather, set leads & max spend)

LSAs aren’t typical CPC campaigns. Here’s how to think about budget:

  • LSAs operate on a pay per lead basis. You’ll set a weekly/monthly budget or maximum leads you want. Google will pace delivery to aim for that. You’re charged for leads, not clicks.
  • Typical cost per lead for dental services varies widely (and I mean widely) think anywhere from $40–$150+ depending on the service and market. Emergency and implant leads cost more, routine checkups are cheaper. Use local competitors and historical conversion rates to set your max.
  • Start conservative. If you’re a small practice, set a modest weekly budget, see lead quality for a few weeks, then scale.

Side note: If you have limited staff to handle calls from local customers, cap leads to maintain your practice's visibility.

Leads are only useful if your front desk can actually book them. That’s a real problem I’ve seen too many leads, no follow up, poor conversion. Don’t be that clinic.

Step 5: Phone handling & lead responsiveness

This is where practices win or lose.

  • LSAs often route leads as phone calls or messages. If someone calls and you miss it, that lead’s value drops fast. Answer promptly like within minutes ideally. Google values responsiveness and your ranking within LSA results can improve if your contact rate is high.
  • Consider a dedicated phone line for LSA leads (keeps tracking clean). Some practices use call tracking or a receptionist who only handles leads from ads.
  • Log lead outcomes, did it convert to appointment? No? Why not? Track this. Google’s dashboard will show lead quality metrics.

Side note: train whoever answers the phone script the friendly confirmation, ask how they found you, get the booking. Don’t sound robotic, but have a path.

Step 6: Optimize your profile & listing (the conversion tweaks)

You’ll compete with other local providers for that prime spot. Small details matter.

Before-and-after comparison of Google Business Profile listings — left dull, right one polished with photos, reviews, correct hours, and star ratings — caption ‘Profile Optimization Matters.’
  • Photos: Upload professional photos of the clinic, team, equipment, and waiting area. Patients trust visual proof.
  • Business hours: Keep them accurate and add holiday hours. If you offer emergency hours, say so.
  • Services & pricing: Even a rough price range for common treatments reduces friction. People like clarity.
  • Booking: If you can enable online booking (via your website or an integrated scheduler), do it higher conversion.
  • Reviews: Ask satisfied patients for Google reviews. LSAs and GBP both surface reviews. Positive reviews = better conversion. Also respond to reviews polite responses matter.

Pro tip: schedule a monthly profile polish: add 1–2 new photos, update posts, check hours, and reply to any reviews.

Step 7: Tracking & measuring success

If you’re not tracking your target audience , do not pass go. Track.

  • Use the LSA dashboard: Google provides lead logs (call records, messages, bookings). Review weekly.
  • Connect to your CRM or practice management software if possible tag leads so you know which ones turned to paying patients. If you can’t integrate, keep a simple spreadsheet where receptionists mark outcomes.
  • Key metrics to watch: cost per lead, leads per week, conversion rate (lead → booked appointment), lifetime value of patient (LTV), and phone answer rate.
  • Adjust bids/budget based on lead quality: if lots of low value leads, narrow service categories or geographic targeting; if great leads but too few, increase budget.

Also track impact on organic/paid channels, sometimes LSAs cannibalize other campaigns if you’re not careful.

Step 8: Advanced optimization (real-world tweaks)

When you’re past the basics, try these.

  • Pause low quality service types if cosmetic veneers is generating junk leads, pause and refine.
  • Time based scheduling: restrict ad hours to when your staff can take calls, don’t pay for midnight leads that go voicemail.
  • Negative search intent: if Google lets you exclude certain queries or set preferences, use them (sometimes users search for free services or donations and those leads suck).
  • Add messaging if LSA supports messages, you can qualify leads quickly without tying up staff time.

Experiment, but do one change at a time so you can see what actually moved metrics.

Extra: LSA vs regular Google Ads (PPC): short, because you’ll ask

  • LSA = pay per lead, top of page placement, trust badge (verified), great for high intent local searches. Often better for dentists who want calls/bookings.
  • Google Search Ads (PPC) = pay per click, more control over keywords and landing pages, can be cheaper per conversion for some services if well managed.

You can (and often should) run both, LSA for immediate local calls and Google Ads for targeted campaigns (implants, cosmetic treatments) where you control the landing page.

The badge situation (yes, Google changed the badges)

Heads up: Google consolidated badges and retired Google Guaranteed / Google Screened / License Verified and launched a Google Verified badge on Oct 20, 2025.

The verification steps remain licenses, insurance checks, background screens but the labels and the Money Back Guarantee program for Google Guaranteed were changed/retired.

So don’t freak if your dashboard shows a new badge. It’s still about credibility.

Illustration showing old Google Guaranteed / Screened badges fading out and a new glowing ‘Google Verified’ badge replacing them

Copy paste checklist: do this BEFORE going live

  • Google Business Profile verified and up to date.
  • Practice name, address, phone match legal docs.
  • Business license uploaded.
  • Dental licenses uploaded for clinicians.
  • Insurance docs uploaded (general & malpractice).
  • Background checks consented by owners/staff.
  • Service categories and service areas set.
  • Dedicated phone or call-flow ready.
  • Tracking in place (spreadsheet/CRM).

Common problems & how to fix them (real problems I’ve seen)

  • Ads paused after verification: often GBP mismatch. Fix the name/address to match legal docs and re-request verification.
  • Low quality leads: tighten service categories, shrink service area, or add pre-qualifying messaging.
  • Too many leads for staff: cap weekly leads or narrow hours.
  • Background checks delayed: communicate with staff and the vendor; verify IDs are clear and docs aren’t expired.
Table-style image showing two columns — ‘Problem’ and ‘Fix’ — examples: ‘Ads paused after verification → Match GBP name,’ ‘Low quality leads → Tighten targeting,’ ‘Too many leads → Cap weekly leads.

FAQs (because you’ll ask these, I promise)

Q: Are LSAs worth the money for dentists?
A: Generally yes especially for high intent searches like “emergency dentist near me” or “root canal today.” But it depends on your local competition and how well you handle leads to attract more customers . Track your cost per booked patient and LTV. If converted patients are worth the CPL, keep going.

Q: Do I need Google Guaranteed or Google Screened?
A: Those badges were consolidated into Google Verified on Oct 20, 2025. You still need to pass verification (licenses, insurance, background checks); the badge name just changed.

Q: How much do LSAs cost for dental clinics?
A: Varies. In many markets, expect $40–$150+ per lead depending on service type and competition. Emergency and specialty leads cost more. Use initial months to gauge your local CPL.

Q: Can I run LSAs and traditional Google Ads together?
A: Yes many clinics do. LSAs capture immediate local intent, PPC lets you target specific procedures and control messaging/landing pages. Monitor overlap and budget accordingly.

Q: What if I get fraudulent or spam leads?
A: Document them in the LSA dashboard and contest invalid leads through Google’s process. Tighten targeting and add qualifiers to your service descriptions to reduce junk.

Little side notes (random but useful)

  • Little things like a friendly voicemail that says “we call you back within 15 minutes” can improve perceived responsiveness. Humans like certainty.
  • If you’re in a highly regulated area, your malpractice insurer might give you a PDF bundle to speed document uploads, ask them.
  • If a team member refuses background checks, they can’t be in the LSA listing. That’s awkward but true.

Final thoughts (not in conclusion, because ugh)

So yeah LSAs are powerful for dental practices when done right, especially in managing your ad spend. They put you where patients look first and they give you higher intent leads than many other channels.

But they’re not magic in a comprehensive digital marketing strategy. Verification takes time, lead handling matters, and you need to keep everything tidy GBP, licenses, photos, reviews.

Treat LSAs like a team member: feed it documentation, train your reception to take calls, and measure outcomes.

Do that, and your new patient flow can genuinely improve.

Want me to audit your LSA setup? (CTA because I’ll help)

If you want, I’ll do a quick audit: drop your Google Business Profile name (or a link), tell me the city/zip you’re targeting, and I’ll scan common issues like GBP mismatch risks, suggested service categories, and a rough weekly lead/budget plan.

I’ll give you a one page checklist you can hand to your receptionist. No fluff. Just practical stuff. (If you want, tell me whether to start from scratch or use your existing LSA notes. I’ll do the rest.)

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Marcos Isaias

Marcos Isaias Ortiz is an SEO and lead generation coach, freelancer, and founder of Clean Clicks Agency. With over 3 years of experience, he helps service businesses grow ethically through SEO and PPC while also mentoring a 4,500+ member SEO community.

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